Success Story
Tyco

With sales and distribution offices strategically located all over the world, and more than 30 years of history in the Argentine market, Tyco Flow Control is an authentic unified global supplier who provides innovative solutions in the control of fluids. It manufactures high technology products which are widely used by demanding markets, including those of energy generation, petrochemical, pharmaceutical petroleum production and refinery, pharmaceuticals, food and beverages, gas, water, sailors and construction.

Customer

Industry

Solution

Tyco

Tecnología

Microsoft Dynamics CRM

Customer Challenge

TYCO Flow is using Microsoft Dynamics CRM in its hosted modality in the U.S.A. for their Commercial area. The objective of the project is deploying the model of Sales at regional level, beginning with Argentina and Chile, soon to add other countries.

Solution Offered by AXXON

In this project in which Axxon Argentina and Axxon Chile are brought together, TYCO hires us for the support of the deployment of Microsoft Dynamics CRM to train the users.

Benefits for TYCO

Managing the sales process and  follow up of opportunities
Knowing at all times the state in which a sales opportunity is and who is the commercial official
Having a 360° vision of the customers, which means knowing:
Made/pending contacts
Made/pending calls
Made/pending visits
Agenda of total visits
Ongoing, won and lost opportunities,
e-mails sent per day.