Increase sales by improving the shopping experience
Create personalized sales experiences and connect your teams with customers through the channel of their choice with a global CRM.
Trusted by more than 300 organizations
Integration and omnichannel
Unify communication channels and create a complete timeline of the company's interaction with the customer.
Automated personalization
Group people with significant similarities and automatically modify communications based on their actions.
Customer care
Improve sales efforts and customer service capabilities to help customers solve their problems more proactively.
Advanced reporting
Organize data in a way that is easy to interpret and generates reports that impact the business.
Certified experts
You will be accompanied by certified partners who will advise you throughout the process.
How do we implement a CRM in your organization?
We have developed an exclusive agile methodology to work that allows us to implement customized projects in the shortest possible time.
Dream
We analyze the processes, people and skills that will lead you to achieve your goals.
Design
We design the transformation plan and show you how to take full advantage of the inherent capabilities of the technologies.
Develop
We develop the project, using agile methods to support the teams involved, and strengthen the solution in your organization.
Deliver results
We evaluate the scope of the business objectives initially proposed.
Drive improvements
We drive continuous improvement without boundaries to keep dreams alive.
Customer Stories
"We want to reach more SMEs, through Dynamics 365 CRM omnichannel. That is the key to customer management."
Simon Carman
Commercial Manager
"The main advantages are the stability and robustness of the implemented solution as well as, the flexibility with which it can be adapted to the specific needs of the organization".
Diego Roqué
CRM Development Manager
"We evaluated different alternatives and concluded that Microsoft Dynamics Marketing and Microsoft Social Engagement had the functionality we needed. Since it is a cloud service, we were able to implement it immediately. It offered us the flexibility we needed."
Juan Pablo Bocardi
Head of Digital Channels
Ready to maximize your sales with a CRM that helps you connect with your customers?
Our consultants will provide you with information about the solutions that are best suited to accompany your customers throughout their buying journey.
Frequently Asked Questions
What is a CRM?
A CRM (Customer relationship management) system is a software program that helps companies manage customer relationships and interactions, sales and overall productivity.
What are the benefits of a CRM?
Some of the benefits of a CRM are:
- Improved customer service
- Improved sales results
- Improved marketing results
What are the best CRMs?
The best CRMs used by companies of all sizes are Dynamics and Salesforce, each with a variety of customization and integration options.
How to deliver an omnichannel experience using a CRM?
A CRM is essential to delivering an omnichannel customer experience. By tracking customer interactions and data across all channels, an omnichannel CRM allows you to deliver a consistent experience no matter how the customer chooses to interact. This includes not only traditional channels, such as phone or in-person, but also newer channels, such as chatbots and social media.
